We may collect information in person or via e-mail, telephone, our website, social media sites etc. This information will include PII but will be the minimum necessary to provide our services e.g. your name, address, email address and phone number. We will also keep a record of your purchases, payments etc.
Certain third parties who provide us with technical support may need access to some PII from time to time but they will not be permitted to store or use such PII beyond such purposes and may not disclose it to other parties.
We will not collect any PII directly from children under the age of 13.
We may disclose PII where necessary to comply with the law or to enforce or apply our Terms of Business.
We may use your PII to communicate with you from time to time with information about our services. You may unsubscribe from these messages e.g. by using the link at the bottom of an email. We may also communicate with you to update you on the status of your account or as required by law.
All PII will be securely held in a password-protected database. However, while we take all reasonable steps to protect your PII, by using our website and/or our services you acknowledge that we cannot absolutely guarantee the security of your PII.
If at any time you would like to access or correct your PII that we hold, please contact us as set out below. We will grant access to the extent required or authorised by the Privacy Act or other law and take reasonable steps to correct PII where necessary or appropriate. We may require you to prove your identity and we will endeavour to respond to your request within 30 days.